1. Privacy Policy

At Boom Home, we recognize that privacy and the security of personal data are among the most important rights every internet user should enjoy. Therefore, we place the highest priority on protecting your data when you browse our website or make a purchase. We always strive to be fully transparent with you regarding how we collect, use, and safeguard your information.

This legal document provides a detailed explanation of our privacy policy. It aims to give you a complete understanding of the types of information we collect, the ways we use it, and how we protect it from any unauthorized use. Additionally, it outlines your rights as a user and how you can exercise those rights.

2. Information We Collect

When you use the Boom Home website, we may request certain personal data to enhance your experience and ensure that your orders are delivered correctly. This information may include:

• Personal Identification Data: such as full name, phone number, and mailing address.
• Payment Information: such as bank card numbers or e-wallet details (please note that we do not store payment information on our servers, all transactions are processed through secure payment providers such as Paymob).
• Usage Data: such as the pages you visit on our website, the time spent browsing products, and your shopping preferences.
• Technical Data: such as IP address, browser type, and the operating system you use.

3. How We Use Your Data

The data we collect from you is used for several legitimate purposes, including:

• Order Processing: to ensure products are shipped to your correct address and to communicate with you in case of any issues with your order.
• Customer Service: to respond to your inquiries and provide necessary support.
• Personalized Marketing: to send exclusive offers that may interest you based on your purchase history.
• Service Improvement: by analyzing usage patterns and understanding customer needs.
• Security: to protect our website from any hacking attempts or fraudulent activities.

4. Data Protection

We implement high-level security standards to safeguard your data and keep it protected from any unauthorized access or misuse. Among the measures we adopt are:

• SSL Encryption Protocol: to secure data during transmission between you and our website.
• Trusted Payment Providers: relying on globally accredited payment services to ensure the safety of financial transactions, such as Apple Pay, Visa, and MasterCard.
• Restricted Access: customer data is accessible only to authorized personnel and solely for work related purposes.
• Regular Security Updates: continuously updating protection systems to counter any new threats.

5. Sharing Data with Third Parties

In certain cases, we may need to share your data with other parties, however this is done only to the minimum extent necessary and in full compliance with applicable laws:

• Shipping Companies: to deliver your order to your address.
• Payment Service Providers: to securely process your electronic payments.

6. Cookies

The Boom Home website uses cookies for the following purposes:

• To remember your preferences and facilitate your shopping experience on future visits.
• To analyze browsing behavior and understand which products interest you the most.
• To personalize the ads you see according to your interests (such as Google AdSense ads).

Notice: you can disable cookies from your browser settings.

7. Your Rights as a User

We respect your rights and are committed to enabling you to exercise them easily:

• Right to Access: You may request a copy of the data we hold about you.
• Right to Rectification: You may update or modify your personal data at any time.
• Right to Erasure: You may request the complete deletion of your data from our systems.
• Right to Unsubscribe: You can opt out of our marketing messages with a single click.

8. Email Marketing Policy

From time to time, we may send emails to our customers containing special offers or information about new products, However you have full freedom to unsubscribe from this mailing list at any time by clicking the “Unsubscribe” link at the bottom of the email.

9. Privacy Policy Updates

We may periodically update our privacy policy to comply with new laws or reflect changes in our services. In the event of any significant changes, we will notify you via email or through a prominent notice on our website.

10. Contact Us

If you have any questions or concerns regarding the privacy policy or how your data is handled, you can contact us through:

• Email: [info@boomhomehub.com].
• Phone: [01080882244].
• Or via the “Contact Us” page on our website.

Conclusion

At Boom Home, protecting your personal data is a responsibility we take very seriously. We are committed to full transparency and clarity, and we assure you that your data remains in safe hands, used solely to serve you and enhance your shopping experience. You can shop on our website with complete confidence, knowing that your privacy and data security are our top priorities.